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FAQ
Frequently Asked Questions
Orders & Shipping
Where do you ship to?
We ship across Europe, the USA, and the UK. Delivery times vary by location.
How long does delivery take?
Standard delivery takes 4–8 business days depending on your location.
How can I track my order?
Once your order is dispatched, you will receive a tracking number by email.
support@emiliambeauty.com
Products
Are your products dermatologically tested?
Yes! All Emilia M Beauty products are dermatologically tested and free from harmful chemicals.
Are your products cruelty-free?
Absolutely. We never test on animals.
What ingredients do you use?
We use certified, high-quality ingredients that meet EU safety standards.
Returns & Refunds
What is your return policy?
We offer a 14-day money-back guarantee. If you're not satisfied, contact us and we'll make it right.
How do I start a return?
Simply email us at hello@emiliambeauty.com with your order number and reason for return.
Still have questions?
We're happy to help! Reach out via our Contact page and we'll get back to you within 24 hours.